We value your privacy. This notice describes our privacy policy and practices. We want you to know how we collect, use, and protect information about our online customers.
Thank you for visiting the Speaking Volumes website. This website is owned and operated by Speaking Volumes, LLC.
Speaking Volumes, LLC (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of visitors to our website. This policy describes the personal information we collect, use, and disclose about individuals who visit and/or interact with this website, purchase, or inquire about any of our products or services.
Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through the site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.
Additionally, whenever you communicate, interact, or do business with us online, or apply for a position of employment, we will be collecting personal information from you or about you in the course of our interactions or dealings with you. We do not, however, collect from or about any Website visitor any sensitive personal information (also known as personally identifiable information) such as social security numbers, driver’s license numbers or medical information.
Collection of Personal Information
The Company collects the following categories of personal information about visitors to our website:
- Personal Identifiers & Contact Information, including, but not limited to, first name, last name, email address, phone number, and any personal information you provide to us through the “Contact Us” form on our website.
- Commercial Transactional Data, including information regarding products or services provided, purchasing history.
- Employment Information, when you provide your educational or employment information, including, but not limited to, company/business/employer name and your job title if submitting a resume or inquiries through forms on the Website.
- Internet Network Activity, including, but not limited to, the date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies.
- Mobile Device Data, information collected when you navigate, access or use and of our websites via mobile device, including device type, software type.
- Geolocation Data, including, but not limited to, GPS location, latitude, and longitude.
Business Purposes for Which We May Use Your Personal Information
To fulfill or meet the purpose for which you provided the information.
- To process, complete, and maintain records on transactions.
- To provide warranty coverage on products and services.
- To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
- To provide and communicate recall notifications to customers.
- To schedule, manage and keep track of customer appointments.
- To maintain records of when customers decline a service or sale.
- To respond to consumer inquiries, including requests for information, customer support online, Live Chat on the website or phone calls.
- To provide interest-based and targeted advertising.
- To improve user experience on our website.
- To understand the demographics of our website visitors.
- To debug, identify, and repair errors that impair existing intended functionality of the website.
- To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
- To detect security incidents.
- To protect against malicious or illegal activity and prosecute those responsible.
Disclosure of Your Personal Information
The Company does not share your personal information with any third party, unless required to do so by law or government agency, for the purpose of defending or prosecuting legal claims, or with service providers/vendors that process, collect or store this information for the benefit of the Company and that are restricted from using or disclosing the information outside the scope of the services they provide to the Company.
Emails and Mailings
If you provide our website with your email address, you may receive emails from us. If you do not want to receive marketing or promotional emails from us, please use our Contact page form to request these be discontinued. If you supply us with your postal address online you may receive periodic mailings from us that may include information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by using the form on the Contact page.
Sale of Personal Information
We do NOT and will not sell your personal information in exchange for monetary or other valuable consideration, including the data of any minors.
Correcting or Updating Information
If you have registered with us, you may review for accuracy and update your account information online by logging into your profile using your username and password and editing your information accordingly.Protection of Your Personal Information
We use reasonable and appropriate measures to safeguard the information you submitted to us through the Website or that we received about you through the Website, including:
- We keep automatically collected data and voluntarily collected data separate at all times.
- We use internal encryption on all data stores that house voluntarily captured data.
- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
- We restrict access to private information to those who need such access in the course of their duties for us.
You agree by using this Website that you understand that no transmission of information over the internet can be guaranteed to be totally secure. If you do not want to transmit information to us because we cannot and do not guarantee it will be 100% secure during its transmission, you agree that you will not submit personally identifiable information through the Website.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Third Party Vendors
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.
Business Transfers
In the event we sell or transfer a particular portion of our business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, consumer information may be transferred as part of the acquisition.
Compliance with Law and Safety
We may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.
Use of Cookies and Other Tracking Technologies
Cookies are small files that a website may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent, until deleted, basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:
- Provide you with services available through the website and to enable you to use some of its features
- Authenticate users and prevent fraudulent use of user accounts
- Identify if users have accepted the use of cookies on the website
- Compile data about website traffic and how users use the website to offer a better website experience
- Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website
- Track your browsing habits to enable us to show marketing content which is more likely to be of interest to you
You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the Website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals.
Pixel Tracking
Pixel conversion tracking helps us measure the return on investment of advertising by reporting on the actions people take after viewing those ads. We create pixels that track conversions, add them to the pages of our websites where the conversions will happen, and then track these conversions back to ads we are running.
Aggregated or Pseudonymized Data
In an ongoing effort to better understand and serve the users of our website, we conduct research on our website visitors’ demographics, interests, and behavior based on the personal information provided to us. Such research may be compiled and analyzed on an aggregated or pseudonymized basis. This aggregated or pseudonymized information does not identify you. We may share aggregated or pseudonymized data with affiliates and partners for business or research purposes. We may also disclose aggregated or pseudonymized user statistics in order to describe our services to current and prospective business partners, and to third parties for other lawful purposes.
External Links
Our website contain links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our website.
Passwords
The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Children Under the Age of 13
Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the email address below.
International Visitors
Our products and services are available to consumers outside of the United States. You agree to submit your personally identifiable information through the website if you reside outside the United States. If you reside in the European Economic Area, European Union, Great Britain, or Switzerland, submitted personally identifiable information to the Company, and want to request a copy of, correct, delete, or limit the ways the Company uses the information, contact us via the form on our website indicating your request. The Company will use reasonable and appropriate measures to honor your request.
Consent to Terms and Conditions
By using this website, you consent to all terms and conditions expressed in this Privacy Policy.
Changes to Our Privacy Policy
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.
Consumers With Disabilities
This policy is in a form that is accessible to consumers with disabilities.
Governing Law and Jurisdiction
By using our Website, you consent to the collection and use of information by Speaking Volumes and others in accordance with this Privacy Policy. Any dispute relating in any way to your use of the Website, the submission or use of any information in connection with the Website, or this Privacy Policy shall be subject to the exclusive jurisdiction and venue of the courts located in Santa Fe, New Mexico, USA.
Copyright and Trademarks
All content of this site including artwork, graphics, images, illustrations, photographs, text, video, logos, and designs are the intellectual property of Speaking Volumes, LLC and are protected by the copyright, trademark, trade dress, and other intellectual property laws of the United States and worldwide. This website in its entirety is protected by all copyright and applicable trade dress laws. All worldwide rights, titles, and interests are reserved. The website is intended solely for your personal, noncommercial use. You may not download, copy, reproduce, publish, distribute, modify, or create derivative works from, sell, or exploit in any way the contents of the site, or any related software, or any part thereof. You may download or electronically copy and print any page contents displayed on the site for your personal noncommercial use only and no rights to those materials are transferred to you by such copying. Software used on this site is the property of Speaking Volumes or its suppliers, and is protected by the copyright laws of the United States and worldwide.
Correspondence
We welcome your comments and feedback, however we may not be able respond to every email or letter we receive. We will make every effort to respond to your correspondence but we are under no obligation to do so. Any comments, suggestions, feedback, ideas, or submissions sent to Speaking Volumes shall become and remain our exclusive property. Your submission of such material shall constitute an assignment to Speaking Volumes of all worldwide right, title, and interest in and to the materials including all copyright and other intellectual property rights. We may use, copy, publish, disclose, and distribute any materials you send us, for any purpose whatsoever, without compensating you in any way. Therefore, we recommend that you do not send us any confidential materials or information or anything that you do not wish to unconditionally assign to us.Agreement
Our website invites you to make us an offer to buy the items shown on the pages. Your order is an offer to buy some of those goods, which we accept only by shipping the good(s) orders. Any confirmation that you receive after placing an order does not constitute an acceptance of your offer, and is subject to correction before shipment in the event of inaccuracies, errors, product unavailability, or for any other reason.
Errors
It is our intention to make this website thorough, accurate, and helpful to our customers. Nonetheless, there may be times when certain information contained on the website may be incorrect, incomplete, or inaccurate. We apologize in advance for any such errors that may result in an incorrect price or item availability or affect your order. Please understand that the content of this website is presented on an “as is” basis and Speaking Volumes makes no claim as to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without notice.
Disclaimer
Speaking Volumes make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. By using this site, you agree to assume full responsibility for any costs associated with servicing or repairs of any equipment you use in connection with your use of our site. TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Speaking Volumes AND OUR AFFILIATES: (1) DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, CUSTOM, OR TRADE; (2) DO NOT WARRANT THAT THIS SITE, ITS SERVERS, email, OR ANY OTHER ASPECT THEREOF ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; AND, (3) WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND OR NATURE ARISING FROM THE USE OF THIS SITE. Certain state laws do not permit limitations on implied warranties or the exclusion of limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
Limitation of Liability
NEITHER Speaking Volumes NOR ANY OF OUR AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, OR OTHER REPRESENTATIVES, ARE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA OR LOST PROFITS), UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE AND/OR MATERIALS CONTAINED ON THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR MATERIALS IS TO STOP USING THE SITE AND/OR MATERIALS.
Indemnification
You agree to defend, indemnify, and hold Speaking Volumes harmless from and against any and all claims, damages, losses, liabilities, costs and expenses, including attorneys’ fees, arising from or related to your use of the website and any activity related to your account by you or any other person accessing the site using your account.
Arbitration of Disputes
Any dispute relating to your visit to SpeakingVolumes.us or any affiliated website must be submitted to confidential arbitration in Santa Fe, New Mexico, except to the extent and manner you have violated or threatened to violate any rights of Speaking Volumes or its affiliates’ property rights. Speaking Volumes or its affiliates may then seek injunctive or other appropriate relief in any state or Federal Court in the State of New Mexico, and you waive any objection to exclusive jurisdiction and venue in such courts. The prevailing rules of the American Arbitration Association shall govern these terms and conditions. The arbitrator’s award shall be binding and can be entered as a judgment in any court of competent jurisdiction.
Pricing
There could be times when the Internet price will be lower/higher than the store price.
Question About the Policy
If you have any questions about this Privacy Policy, please use the Contact page form.
LAST UPDATED October, 2024